Hello, I’m Jon.
Always learning.

Over the years, other people’s blogs have helped me untangle problems, learn new approaches and get things working. This notebook is my way of returning the favour.

What you’ll find here

In my day-to-day work, I spend a lot of time with ServiceNow. My background is in engineering and ITIL, and I’m particularly interested in how we can make operational processes simpler and connect the tools we use.

Outside that, I enjoy exploring AI, experimenting with code and learning about financial markets. Sometimes that turns into a TradingView script. Sometimes it turns into a useful integration. When there’s something worth sharing, it lands here.

A little knowledge can go a long way.

If a single post helps someone fix a problem or saves them an afternoon, writing it was worthwhile.

Thanks for stopping by.